Online Portal Access
Manage collections, track assets, and access reports in one place.
What are the benefits of using the online portal?
CompuCycle’s Client Portal gives customers the option to manage service requests and access important account information online.
- Schedule Collections: Submit collection requests directly through the portal for faster service.
- Track Your Assets: View the status of your equipment throughout the processing cycle.
- Access Reports: Review available asset reports, documentation, and service records.
- Manage Your Account: Access account information and service activity in one centralized location.
- Support Resources: Access helpful guides and information related to the IT asset disposition process.
How do I access the online portal?
Customers can access the portal through the Razor Client Portal:
How do I sign up for portal access?
If you do not already have access to the online portal, please contact customercare@compucycle.com. Our Customer Care team can assist with setting up your portal access.
Is the online portal required?
No. Customers are not required to use the online portal. It is simply an additional option for customers who prefer to manage their account and service requests online.
Customers who prefer not to use the portal can email customercare@compucycle.com with their site address, onsite contact information, and an inventory list or photos of the equipment to request a collection.