---
title: Communicating With Your Pickup Team
description: Communicating with your pickup team about driver delays or questions
---

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1. [CompuCycle Support](https://support.compucycle.com/?hsLang=en)
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February 9, 2026

# Communicating With Your Pickup Team

**My driver hasn't arrived for the scheduled pickup. Who do I call?**

If a driver is delayed due to traffic or weather, our dispatch team will attempt to contact the onsite contact provided. If you have not heard from us within 30 minutes of your window's end, please call **713-869-6700** to speak to a live agent or call your Account Manager.

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